Harshit Garg
Co-Founder & CEO, Leap10x
Harshit Garg is the Co-Founder and CEO of Leap10x. He has spent the last decade working at the intersection of education, technology, and frontline operations - including stints with brands like Pidilite, Godfrey Phillips, Doubtnut, and Allen Digital. Harshit started Leap10x after watching enterprise after enterprise pour money into LMS rollouts that frontline workers never logged into. Today, Leap10x trains tens of thousands of retail associates, factory workers, delivery partners, collection agents, and security guards inside the WhatsApp chats they already use every day.
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Latest posts from Leap10x.
How AI Voice Agents on WhatsApp Can Cut New Hire Onboarding Time by 50%
New hire onboarding is the most expensive training problem in frontline-heavy industries.
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The Manager’s Guide to AI-Powered Coaching at Scale: Train, Assess, and Coach via WhatsApp
If you manage a frontline team, you already know the impossible maths.
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From Passive Modules to Active Coaching: How Conversational AI Transforms WhatsApp Training
WhatsApp-based training has come a long way since the first companies started sending PDF links and YouTube videos to workers through chat groups.
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Why Chatbots Failed at Employee Training (And What Agentic AI Gets Right)
Between 2018 and 2023, hundreds of companies launched training chatbots. HR departments were sold on the vision: an always-available assistant that co...
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Voice-Based Skills Assessment: The Missing Piece in India’s Blue-Collar Training Stack
India's blue-collar workforce is 300 million strong. These are the assembly line operators, warehouse pickers, security guards, housekeeping staff, de...
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AI Roleplay Training on WhatsApp: Practice Sales, Safety, and Service Scenarios via Chat and Call
Every L&D professional knows the paradox of roleplay training: it's the most effective way to build real-world skills, and it's the hardest to deliver...
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