Manufacturing & Blue-Collar
How a major refining & petrochemicals company took refinery safety training to every shift
Safety-critical procedures taught one at a time, on WhatsApp, SMS and email, in Hindi, Gujarati and English.
- plant personnel reached
- 2,800+
- plant personnel reached
- safety course enrollments
- 20,000+
- safety course enrollments
- average assessment score
- 90%
- average assessment score
The problem
In a refinery, procedures like Lock-Out/Tag-Out and hot work permits must be refreshed constantly, across every shift, for people who rarely sit at a computer. Classroom refreshers take people off the unit, and English-only content misses part of the workforce.
Our approach
- 01
One procedure, one module. Short, scenario-based lessons.
- 02
The plant's languages. Gujarati and Hindi alongside English.
- 03
Reach every shift. WhatsApp, SMS and email.
The solution
- Process safety LOTO, hot work, line break and hazard assessment.
- Safety culture Behaviour and mindset, not just rules.
- Skills & onboarding Technical skills and programs for new engineers.
The outcome
- Safety refreshers now reach the unit without taking anyone off it.
- Each person has a scored record for each procedure.
If you run EHS at a plant or refinery, every shift can refresh safety procedures on their phone, with a record for each person.
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